Wednesday, June 26, 2013

just listen to me...i'm the mama...


Today was a very long day my friends...a very long day. I am used to unusual days but today pushed some serious annoyance buttons on this Mama.

Miss Courtney has been fighting some sort of upper respiratory thing combined with a summer cold. Last night she had a third nose bleed in as many days and a fever. The nose bleeds are a new thing and they concerned me. All these things put together are a HUGE indication that something bad is going on and we need to see the Doc.

So this morning I called her primary care Doc and there were no appointments available. NONE! I thought about heading to the E.R. but the last time I did that she ended up catching something worse than an ear infection and we were hospitalized again.

So no E.R.

So one to plan B. Head over to the Urgent Care Center and see what was going on with her. I was told the wait would be about 15 minutes. So I filled out the pre-requisite 50 million pages of paperwork and found a spot in the corner to sit with my girl.

Miss Courtney proceed to sing at the top of her lungs for the next 90 MINUTES!! She was NOT happy and neither were the other patients who had to listen to her. Yep, an hour and a half later the doctor took us back.

Then the Doctor proceeded to have a little freak out. She started asking twenty-one million questions all about Courtney's seizures.

only my daughter can smile in the E.R....

I answered patiently and tried to re-direct her to checking out Courtney' s ears, nose, throat, chest, etc. Yes, she was having more seizures than usual but that's to be expected when she's not well. I was here for the ears.

This doctor would not let it go. I told her I thought she had a sinus infection and possibly an ear infection. I wasn't here about the seizures, I just wanted to see if she needed antibiotics. Her answer..."I just want to make sure we can treat her in this office."

Huh? Um she probably has an ear infection...how hard is that to diagnose...what's the issue? 

So, thirty minutes later she was all wound up saying she thought she heard "rumbling" in her right lung and wanted her to get a chest X-Ray at the hospital and some blood work.

So off to the E.R. we went. As I was driving there I kept thinking about how I considered heading straight to the E.R. in the first place. Should have followed my first instinct. From now on...I would not question myself.

I forget that Miss Courtney tends to intimidate medical professionals who do not know her.

SO, we got there, got registered, informed them of what the Doc had said, were assigned a room and then we waited...

...and waited...

...and waited...

Then the needle pricking and tests commenced.

finally going home...

Have a seizure disorder? The E.R. is here for you. Let's take enough blood to qualify for a donation to the Red Cross.

Have possible pneumonia? Hey, roll that portable X-ray right over here and take some pretty little pictures.

Have a possible UTI? Nurse Shirley is here, so let's cath up baby.

Have a possible blood disorder? Let's take more blood and culture it.

All these tests can back negative I kept asking the Doc to check her ears and sinuses. He kept ordering a different test. "Can't take any chances with a patient like Courtney."

Sweet Mama I was getting a little hot under the collar.

Finally, I help up my hand and said enough. Just check her ears!!

Have an ear or sinus infection? Watch and wait as we take THREE HOURS to do every other test in the book, finally come in, check her ears and nasal cavity and write a prescription for Augmenten.

The moral of the story...be aggressive and demand they listen to you! Don't wait three hours for answers. Ask for the head charge nurse and get the ball rolling. The hardest part of this was the E.R. was very slow. There was no reason for the delays. I know you have to wait for test results but having the Doc ignore my simple requests...totally frustrating to this Mama.


This saga started at 9 a.m. and we walked in the door at 3 p.m. Seriously? SO not cool.

How is she now? Sleeping, soundly. She has had her first round of antibiotics, yummy food and snuggle time on the sofa with her newly returned Papa.

As for me...there is ice cream!


10 comments:

  1. Oh man! These are the days that you wish Ben and Jerry's came in gallon sizes! Listen to the mama!!!

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  2. I feel for ya. My little medical mystery heads in for a sedated hearing test tomorrow and I have to laugh about all the questions I had to answer on the paperwork today. I'm pretty sure my 4 YEAR OLD SON has not been pregnant, has not been in inpatient treatment for alcohol or drug abuse, and doesn't need to regulate his caffeine intake.

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    1. We will be praying for you tomorrow Jen. I hope all goes well. I need to regulate my caffeine intake as well...I need more!! LOL!

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  3. wow! I'm actually speechless. Almost.

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  4. So sorry! The ER is just no fun and it is rare that you even get to see a doctor at all right now. Most of the time its physician assistants who really don't know. Hope she feels better and that you find time to rest.

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  5. I'm so sorry you had to go through all of this. I spent a decent amount of my training time in ERs, so I know how that can be frustrating. Generally, they should pay attention to the chief complaint and not waste time looking for medical zebras. Unfortunately, our medical system has become so litigious that things like this happen. You deserve that ice cream!!

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  6. My son was on seizure meds for 4yrs because no one listened to this Mama. Thank God a doctor finally validated me and took him off the medication he didn't need for the diagnosis he was erroneously given. I struggle between just feeling grateful and fruitlessly angry wanting the last 4 years of his life back.

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  7. I can't even begin to tell you how much I relate to everything here having gone through much of it myself.
    I hope those antibiotics are still doing their thing and Courtney is well on her way to recovery. Ice cream is just as good at celebrating regained health; go get another pint!

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  8. this is one pearl i learned early on during my training, listen to the moms {or parents}...
    thanks for this entry: another reminder of that impt lesson...

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